Policy... Cosmetic Ink & Aesthetics
SET UP FEE
all PMU treatments require a 100 set up fee.
All services require a deposit and a card on file.
Deposits are non-refundable and not transferable.
The deposit will not apply towards your first initial treatment but you may apply a deposit towards your set up fee at your follow-up treatment.
It is your responsibility to ensure you have done your research before booking. We do not offer any refunds for services or treatment plans or deposits. It is your responsibility to book your treatments at times and dates that suit your schedule lifestyle. If we offer a date and it does not work, we are happy to offer the next available date.
RIGHT TO REFUSE SERVICE:
Cosmetic Ink & Aesthetics reserves the right to refuse service and training to anyone at our discretion.
Guests should arrive 15 minutes before their scheduled appointments to allow time to fill out paperwork and get settled in. Please familiarize yourself with our location by google maps.
We have a strict no-tolerance policy for late arrivals. WE CAN NOT AND WILL NOT RUSH PERFECTION! Exceptions will not be made for anyone arriving late due to traffic or any other personal emergency.
Late arrivals will be canceled, and deposits will be forfeited. An additional deposit of $150 will be required to reschedule your appointment if you arrive late for your scheduled appointment time.
NO GUESTS PLEASE:
with respects to the recent COVID19 pandemic, no extra guest allowed
IMPORTANT FOR ALL CLIENTS:
All permanent cosmetic treatments are considered a multiple-step appointment process. Healed results will vary with each client.
We will make NO guarantees. Additional sessions (at an additional charge) may be required to obtain optimal desired results. Although we give our best efforts to provide you with quality service, many factors can result in a less than the desired outcome as each client will heal differently. For your new brows to heal properly (and look their absolute best), please follow all our Pre and Post care instructions.
These instructions are designed to limit bleeding and skin sensitivities during the service. Excessive bleeding during the procedure can dilute and expel the pigment color and lead to poor results. Read about Contradictions to PMU listed in Q & A's
Remember to scheduling your refining touchup within 90 days.
We have a 72-hour cancellation policy. If you need to reschedule or cancel your appointment but provide less than 72-hours notice, a late cancellation fee of $50 will apply, and your deposit will be deemed non-refundable and non-transferable.
Please contact us ASAP if you are going to be late. If you arrive 15+ minutes later, it will likely result in a cancellation of your appointment, and a $50 cancellation fee will apply. Your deposit will be deemed non-refundable and non-transferable.
Missed or canceled on the date of your treatment date will result in forfeiture of the deposit; also, you will be billed for 50% of your service with the card on file for the time set aside for the procedure.
A new deposit will be required if you choose to make a new booking.
If you have a previous eyebrow tattoo/PMU or micro-bladed eyebrows, please book a consultation to make sure we can do the cover-up/touch-up work.
Please note: If you do not book a consultation before your treatment appointment and we cannot cover the previous work, your deposit is forfeited, and payment for half of the procedure is due to the time frame already reserved by you.
If aftercare instructions were not properly followed, we reserve the right not to proceed with the procedure, and your deposit would be forfeited.
Not following pre-op instructions (i.e., drinking caffeine causing too much bleeding)
Booking the wrong date. Please understand that we will attempt on our end to send you email and text reminders to let you know about an appointment was booked.
Ultimately it is your responsibility to keep track of your visits and dates.